Healthcare professionals have been challenged with balancing EHR use and patient engagement during the clinical encounter as technology has evolved over the past 20 years. Providers face significant regulatory requirements for EHR use and reporting and now have to document patient charts on their computers. With the Medicare and Medicaid EHR Incentive Programs, money is on the line. But the focus on clinician EHR use does not erase the need to create a positive patient experience.
Read the source article at patientengagementhit.com
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